How to Pick a Pest Control Company

You’ve just relocated to a new city, only to discover that the property you bought is plagued with pests – of every sort. Packing up is not possible, but hiring a pest control service sure is. But how do you begin?


First of all, you must see to it that the company you choose has insurance. You do not want to be liable if one of the exterminators hurts himself within your property. Talk to their references if you have doubts, or ask the neighbors if they can recommend an insured company.

Company Reputation

Highly reputed pest control services typically have a website. If you already have a few prospects, visit their sites and read their customers’ testimonials (they will likely not include any negative ones, however). You can read reviews on popular third-party consumer websites too (for example, Angie’s List).

Products Used

When you contact a pest control specialist, be sure to ask what type or types of pesticides they use. There is no such thing as a one-size-fits-all policy in pest control. You don’t exterminate rats with a product made for cockroaches. Find a service that employs a custom approach to every infestation.


Some pest control services try to tempt customers by giving them huge discounts. Problem is, this may not be exactly what your home needs at the moment. There’s a whole range of unique pest control packages anyway. Find a service that is glad to work around your budget.

Regular Reporting

As we said earlier, there are various kinds of pest control projects, but for the more complicated ones – for example, tent fumigation – regular reporting is necessary. Ask your potential pest control service you call whether their staff updates clients updated on the status of extermination, especially if time is limited. In most cases, they will send someone to personally see the extent of the infestation. There is no other method of knowing how long the entire process will take. If they offer a timeframe through the phone without actually seeing the situation, watch out. Reputable pest control services never do that.


Speaking of employees, find a company that hires and trains their staff in the ways of professionalism. Are they polite on the phone and in person? How long do they put you on hold when you call? Are they known for delivering on their promises? Are they in proper uniforms? Do they properly label all of their products? Moreover, a pest control specialist must be glad to walk you through their methods and processes before starting the work.

Managing Recurrent Infestations

Lastly, knowing infestation recurrence is always possible, you need to find a specialist that will know how exactly this should be managed, without binding you to an unnecessarily long-term contract. In other words, commit yourself to the return of the company only if there are clear signs of re-infestation.

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